Summer CEO Message

Summer CEO Message

04 August 2025Shraddha Kaul

We’ve just launched our 2025 Impact Report, drawing on data from over 200,000 employees across UK financial services. Professionals from lower socio-economic backgrounds progress up to 25% slower than their more privileged peers, despite performing at the same level. This is a powerful reminder that background remains one of the biggest barriers to leadership. It’s not just a fairness issue – it’s a productivity and risk issue too. You can read the full report here.

The message is timely. On 15 July, I had the privilege of attending the Chancellor’s Mansion House announcement of the UK’s financial services sector growth plan. I was pleased to see workplace diversity recognised within the Industrial Strategy – a vital step toward unlocking economic growth.

At Progress Together, we also welcome the FCA’s recognition that tackling non-financial misconduct is essential to building healthy, inclusive workplace cultures. Creating environments where individuals feel safe to speak up is not just good governance – it’s critical to attracting and retaining diverse talent across the sector.

To drive meaningful change, we strongly recommend that the FCA’s guidance explicitly references socio-economic background. Homogenous leadership cultures are not only unrepresentative, they can lead to groupthink, weak decision-making, and ultimately, consumer harm.

Embedding socio-economic inclusion will strengthen cognitive diversity, foster a speak-up culture, and deliver better outcomes – especially for vulnerable customers.

We urge all stakeholders to reflect these realities in their responses to the FCA’s consultation. Let’s build a financial services sector where performance, not polish, defines success.