CEO’s Spring 2025 Message: Leading Through a Shifting Landscape

01 April 2025Shraddha Kaul

Regulatory Shifts: A Tale of Two Approaches

This quarter has presented its fair share of challenges, from policy shifts in the U.S. to the FCA and PRA’s decision not to proceed with diversity and inclusion regulations for financial services firms. In contrast, the Solicitors Regulation Authority (SRA) has mandated diversity reporting for nearly a decade. As highlighted in our response to the industrial strategy green paper

At a time when regulatory protection from overseas encroachment feels more critical than ever, I’ve been reassured by the commitment from our Members Partners

AI Adoption: Bridging the Readiness Gap

I was pleased to see the City Minister reaffirm this week that ‘inclusive’ economic growth remains a priority. Our latest report

However, while 83% of financial services firms are piloting generative AI, only 8% have successfully scaled it across their organisations. One of the biggest barriers? A workforce that is not fully AI-ready. Access to AI tools and training remains uneven, particularly among employees from lower socio-economic backgrounds—exacerbating existing inequalities. If we want to maximise growth and productivity, we must avoid a two-tier AI transition.

Driving Meaningful Change: From Insight to Action

Engaging with C-suite leaders this quarter, alongside our Chair and former Lord Mayor Vincent Keaveny, has been an inspiring experience. Two key insights continue to resonate:

  • Small, everyday nudges—as explored in our VOICE report

    Strategic interventions that drive inclusion across diversity characteristics—as highlighted in our joint report with EY

    Driving meaningful change is never easy, but through collaboration and persistence, business leaders can ensure that progress reaches everyone.